Clive was exceptional at check in. Very personable and good sense of humor. We can appreciate that as we travel all over the country and rarely meet an attendant like him. The beds and pillows were fantastic and so comfortable. We stayed in the king suite and it was so roomy. Breakfast looked and smell great although we didn't have time to grab a bite. The breakfast area was super busy so I'd say it's safe to assume the breakfast tasted as good as it smelled.
Rebecca
juni 2024
Gentleman at the front desk was super nice. He shared to doggy rules, which is new since last time I was there with the dogs, but did it in a super nice way. I never leave my pups alone so no issue. Sometimes a parent/child delivery can happen with new rules and new employees but that was not my experience. Nice guy. Also found a wallet by the bushes out back and put it by the back door. Called from the room to let them know so I did not drag the pups through the lobby again to be respectful of non-pup loving peeps.
Suzan
april 2023
We used this hotel as a pit stop on our move from NC to KY. We checked in around 1 am after a long drive, and the front desk already had our keys ready, and we only spent 2 minutes at the desk which was awesome because we were exhausted! The only thing better was breakfast! We loaded up before the final leg of our trip!
Matthew
juni 2024
The service was excellent. They were were very helpful, glad to be of help to you and make your stay comfortable! I greatly appreciated how clean every thing was!!!
Judith
maart 2025
Very clean, great staff, decent location about 20 minutes from airport. Beds were comfy and room is spacious. Good breakfast. Nice outdoor fire pit.
Elizabeth
januari 2023
The breakfast was really great and the restrooms were very updated and clean. Rooms were spacious.
Bianca
september 2023
Kim at Breakfast was wonderful to accommodate my glutin-free and vegetarian diet with glutin-free bread and meat-free omelet. She was a burst of sunshine and attention to everyone, meeting their needs for Breakfast and engaging in friendly conversation. Excellent customer service and engagement. She is the most caring, friendly, helpful and gracious staff person we have met on our 3-month post-pandemic road trip. Freeway convenient, hotel was great location to meet friends we had not seen in 10 years. They were Hilton Rewards members and traveled with their dog. The sitting area near the elevator on our floor was a perfect site to visit with each other. Finally, the Middle Eastern restaurant across the street, confusingly named Mama Mia, was EXCELLENT and welcomed us for a long friendly delicious evening.
Barbara
september 2022
our Breakfast was good and the staff were all very nice. Our room was clean and very comfortable.
Sidney
oktober 2023
Very clean staff was very nice and helpful ! The room was spacious! The morning meals were good . The prices was fair all in all it would be my first choice if I’m back in Knoxville !
Linda
april 2024
Proximity to the destination and purpose of the trip
Cooper
januari 2025